Refund policy

 

Refund Policy for CN-Meditech Store

At CN-Meditech, we value customer satisfaction and aim to provide reliable products and services. Please read our refund and return policy carefully before making a request.

1. General Policy:

• We do not support unconditional returns or refunds. In special circumstances, customers may contact us to request a return or refund. Such requests will only be processed after our approval.

2. Refund/Return Eligibility:

• - A return or refund request must be submitted to our customer service team (meditech@cn-meditech.com) and receive a written confirmation of approval before any return can be initiated.
• - Returned products must be in their original condition, unused, and in the original packaging.

3. Return Shipping Costs:

• - All return shipping costs are the responsibility of the buyer, unless otherwise agreed in writing with CN-Meditech.
• - We recommend using a trackable shipping service for returns to avoid delays or loss.

4. Return Address:

• All approved returns should be sent to the following address:
  Wenhui Building 17F, Nanjing, 210036, Jiangsu, China

5. Refund Process:

• - Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund request.
• - If approved, your refund will be processed within 30 business days.

6. Refund Method:

• Refunds will be issued using the same payment method used for the original order.

7. Contact Us:

• If you have any questions or wish to initiate a return or refund request, please contact us at meditech@cn-meditech.com.
• Note: This policy may be updated without prior notice. Please refer to the latest version published on our website.